Contact Us

CUSTOMER SERVICE & RETURNS

For questions about a specific item or general information on returns please email shop@forloveofthemoon.com. You can also find our return policy at the bottom of our homepage. 

PRESS

For feature inquiries please email shop@forloveofthemoon.com with the name of your project in the subject plus the items you'd like to pull, using the name as listed on For Love of the Moon. 

 

           

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Terms & Shipping

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Terms & Shipping

All delivery confirmation requests and international custom fees are subject to additional charges paid by the customer. We are not responsible for any Duty, VAT or additional taxes that may be charged to receive merchandise. It is the sole responsibility of buyer to check local regulations. Each item is clearly marked under description if it is shipping from U.S.A or Italy. Please check the ship from location before purchasing. All items shipping from the U.S.A will ship tracked & insured with the United States Postal Service. All items shipping from Italy will ship tracked & insured with UPS. In the rare case your shipment is charged an additional Extended Area Surcharge for remote or hard to reach locations based on UPS shipping standards, we reserve the right to revise the shipping cost to the customer or cancel & refund order prior to shipment. 


& when buying vintage...

Just a reminder that all of our pieces are pre-owned and pre-loved vintage. Signs of age may appear and we consider these to be part of the vintage appeal. We carefully select every item to ensure that we're selling quality goods and will describe any visible damages in our item description. Signs of age include: loose buttons, slightly faded fabric, loose or missing sequins/beads (that do not impact the overall look), loose threads on sweaters, etc. that may need a little attention. We will never sell an item that is damaged beyond wearability. We hope you'll take this into consideration when buying with us. If you have any specific questions about an item please feel free to email us at shop@forloveofthemoon.com and we'll be happy to discuss. We're very quick to reply!